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Billing and Invoicing Supplementary Manual


Billing Process :

  1. Log in to Hubstaff.
  • Go to Financials.

 

  • Go to Invoices.

 

  • Click New Invoice.

 

  • Search for the Client / Project.
  • Make sure Issue Date and Due Date are the same.

 

  • Click Generate Line Items.

 

  • After generating, a page will pop up. Fill out the pop-up page.
  • Date Range – put last week’s Friday and current week’s Thursday.
  • Click Apply.

 

  • Projects – Search for the client / project
  • T0-Do – All-to-dos
  • Line Items : By user, to-do, date
  • Once filled out, click Generate.

 

  • You will be routed back to New Invoice.
  • You will see an empty field in the Description, just click Trash.

 

  • Scroll down, click Save as draft

 

 

  • Go to Stripes.
  • Click Customers.
  • Look for the Client/Project then go to his account by clicking the Client’s Name.

 

  • Go to Payments.
  • Click Create.

 

  • The “Create a new payment” page will pop-up.
  • Go back to Hubstaff and copy the Amount Due then paste it in Stripe.
  • Click Create payment.

 

  • Refresh Stripe and check if the payment Succeeded.

 

  • Go back to Hubstaff. Click Record Payment.
  • A small page will pop-up, just write “Stripe” as Notes.

 

  • Click Save. There should be the word “PAID” in the receipt.
  • Click More Actions.
  • Click Download PDF

 

 

  • Save the PDF and make sure to remember the filename since you will upload this later in the Client’s Portal.

 

  • Go to WordPress. Click Client Portals.

 

  • Search for the Client then click Edit.

 

  • After opening the account, scroll down and look for Invoice.
  • Click Add Row. Fill out the Date. Upload the PDF File for the Paid Invoice.
  • Make sure the that under the Invoice Paid, you click Yes.

 

  • Click Update.
  • Right click the Permalink. This will route you to the Client’s Portal.

 

  • In the Client’s Portal, go to Account. Click Payment History.

 

  • Go to Click to View Invoice.

 

  • Make sure the invoice is accurate by checking on the Client’s Name, the Issue Date and the Due Date

 

  • Go to Client’s GHL.
  • Go to Active Clients and search for the client/project.

 

  • Go to Additional Info.
  • Last Billed On – the Issue Date
  • Last Billed Amount – Paid Amount
  • Unpaid Invoices – these are payments that did not go through due to insufficient funds
  • Paid Invoices – record of all payments made

 

  • Click Save.

 

  • Click Send Email.

 

  • Click the Templates Icon.

 

  • Choose Billing Invoice Charged Success.

 

  • Click Use Template.

 

  • Click Send.

 

  • Go to your Agent Portal.
  • Finish the task by adding notes.
  • For the Notes, just copy the last email you sent to your client and paste it.
  • Then Circle Back to next Billing Day.
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