HIRED

Virtual Assistant

  • Contractor Name: Abie
  • Employee Status: Hired Full-Time
  • Available To Work On: Philippine Standard Time
  • Price: $12 per hour for part-time project-based work. In exchange for a consistent full-time schedule of 40 hours a week, Abie is willing to accept offers as low as $10.00 per hour (Approximately $1600.00/month).
  • Hometown: Deca Homes Angeles City Pampanga
  • Born: 10/10/1989

Skills

  • SEO Specialist
  • Virtual Assistant
  • Admin Assistant
  • Chat Support
  • Customer Service Representative (CSR)

Abie's Bio

I have 8 years of extensive experience providing professional customer support via email, phone calls, and live chat. I am very knowledgeable with WordPress as I have developed and designed websites before and worked with most website builders like DIVI, Elementor, Shopify, etc. I have experience with FB group management answering questions, responding to posts and comments, creating content using Canva, Crello, a bit of Photoshop editing and other similar graphic design apps. I believe I would be an immense asset to your business. I am excited to be your helping hand!

Education History

  • School: STI Colleges Balagtas
  • Attended: June 2007 – May 2009
  • Degree: Associate Degree in Information Technology
  • Location: Balagtas, Bulacan

Work History

Position Company Name Dates Worked Description
Position: WordPress Technical Engineer Company Name: LevelUp - Product Support for WordPress Dates Worked: Aug 2021 - Present Description: • Troubleshoot and investigate issues to create detailed bug reports.

• Diagnose problems that customers have on their sites and offer solutions.
Position: Virtual Assitant & Senior Customer Service Associate Company Name: Jewelry Business Strategy, Coaching and Consulting by Flourish & Thrive Academy Dates Worked: Mar 2019 - Mar 2022 Description: • Customer Relationship Management
• Customer Service Inbox Management
• Membership Site Troubleshooting
• Course and Content Advisor
Position: Technical Support Specialist Company Name: IP Vanish Dates Worked: Sept 2019 - July 2021 Description: • Conducted preliminary investigation: replicate, validate, and troubleshoot
issues/tickets raised by customers. Triage inbound customer communications, monitor priority of tickets assigned to the queue, and process and escalate tickets accordingly.
Position: Technical Product Support Specialist Company Name: Technical Product Support Specialist Dates Worked: Feb 2017 - Aug 2019 Description: • Identified client problems. Provided issue resolution through live chat and emails.
• Documented customer requests and issues via a trouble ticketing system for proper documentation.
Position: Customer Support Specialist and Admin Company Name: Cubbi Real Estate Dates Worked: Mar 2015 - Jul 2018 Description: • Handled real estate inquiries via inbound/outbound customer service call through phone, email

• Completed paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible.
Position: Medical Coordinator Company Name: PlacidWay Medical Tourism Dates Worked: Apr 2014 - Apr 2015 Description: • Provided interpretation service between patients and medical workers, explained difficult medical terms, helped with communication between hospitals and patients, and organize tour schedules.
Identity (PENDING) | Resume (PENDING) | Security Background Check (PENDING) | Education (PENDING)

Abie's Reviews