READY

Virtual Assistant

  • Contractor Name: Andrew Francis
  • Employee Status: Available for Full-Time or Project-Based work
  • Available To Work On: Philippine Standard Time
  • Price: $10 per hour for part-time project-based work. In exchange for a consistent full-time schedule of 40 hours a week, Andrew Francis is willing to accept offers as low as $7.00 per hour (Approximately $1120.00/month).
  • Hometown: Cebu City, Philippines
  • Born: 1989

Skills

  • Virtual Assistant
  • Customer Service Representative (CSR)
  • Executive Virtual Assistant
  • General Virtual Assistant

Andrew Francis's Bio

I have more than 4 years of experience with global companies to provide Customer Service, Technical Support and Sales as well as 3 years in a Virtual Assistant role providing administrative and business support for AU and US clients.

I proved to be efficient, creative and resourceful. My value quickly became apparent to my client’s online sales after focusing on arranging all the media necessary for their website. Not only did our team meet sales goals each month for 2020 amidst the pandemic, but it’s also still increasing up to this year.

It’s always a privilege to get the opportunity to work with individuals and empower their businesses.

 

Education History

  • School: Asian College of Technology
  • Attended: 2009 - 2011
  • Degree: Information Technology
  • Location: Cebu City

Work History

Position Company Name Dates Worked Description
Position: Internet Media Specialist Company Name: Alpine Corporation Dates Worked: February 2020 - March 2021 Description: Create weekly sales report using client tools (Sisense)
Answering e-mails.
Project based tasks involving MS Office apps
Adhoc tasks
File management (VLOOKUP)
Editing images using Canva

Uploading images on backend e-commerce websites to client’s customers
Creating trackers for image uploads
Familiarity with upload media process for the ff e-commerce websites;
Amazon
Home Depot
Lowes
Walmart
Wayfair
Target
Overstock
Zulily
Groupon

Cross referencing image uploads and verifying successful upload on website.
Cross checking item description on websites
Position: Social Media Manager Company Name: Delonix Marketing Corporation Dates Worked: October 2017 - September 2019 Description: Skills on demand
Project based tasks
Handling client’s social media accounts
Mailchimp
Use of Canva and other basic Photo and Video editing tools for social media content.
Increasing likes, engagements and fans
Regular postings/Calendar Creation
Facebook Ads
Instagram Ads
Linkedin Ads
Report Creation
Use of 3rd party scheduling websites & apps
Scheduling Content
Content Curation
Certified Social Media Specialist (Certificate on Linkedin via Hubspot)
Facebook/LinkedIn Page Auditing
Basic skills on Photoshop and Premier
Position: Virtual Assistant Company Name: MyVirtualWorkforce Dates Worked: February 2017 - September 2017 Description: Travel Agent

Worked for France.com as a travel agent and assist customers with their trips all over France.
Arrange trips and book tours.
Answers email inquiries from customers.
Leasing Coordinator (Chat & E-mail)

Worked for GKhouses.com as a leasing coordinator who answers application questions.
Takes email and chat inquiries regarding application.
Handles sending of their private information to a third-party company we work with.
Social Media Manager

Promotes SoccerMindsetAcademy’s facebook, twitter and Instagram page.
Creates and posts content for our audiences/followers and help the page gain more followers and drive them to the website.
Able to use Canva for creating the posts.
Using a social media tool to schedule posts to make sure our audience/followers do not miss any posts from us
Position: Customer Care Professional/Escalations Company Name: EXL Service Dates Worked: November 2015 – July 2016 Description: Assisted American Express prepaid card customers with their inquiries.
Gave walkthroughs over the phone for online access.
Took escalation calls for customers requesting a manager
Position: Universal Billing Consultant / CSR / Case Manager Company Name: Teleperformance PH Dates Worked: Description: Worked for Telstra and as a billing consultant.
Assists customers with their billing inquiries.
Identity (VERIFIED) | Resume (VERIFIED) | Security Background Check (PASSED) | Education (VERIFIED)

Andrew Francis's Reviews