||Trouble Free Employees
||November 2022 - Present
- Responsible for finding and collecting contact leads about potential customers or clients for a business.
- Use various tools and techniques to gather contact information, such as email addresses, phone numbers, and social media profiles, from online sources.
- Researching target industries or markets to identify potential customers or clients.
- Using web scraping tools or software to collect contact information from websites and social media platforms.
- Verifying the accuracy and completeness of collected data, such as email addresses and phone numbers.
- Organizing and maintaining a database of leads, including contact information and relevant details about the business or individual.
- Communicating with the sales or marketing team to provide updates on lead generation efforts and to coordinate outreach efforts.
- Staying up-to-date with changes to web scraping techniques and tools, as well as privacy regulations and laws that may impact lead generation efforts.
|Sales Associate Representative
||4 months Experience
- Good quality customer service in dealing with tracking & placing of orders.
- Good at processing refunds, returned items, and credits.
- Good at processing payments.
- taking notes of customer's complaints.
|Technical Support Representative
||9 months Experience
- Good quality customer service in terms of basic troubleshooting on PC/Laptops and Internet modems.
- Got promoter scores and good feedbacks from customers in providing resolutions with their email's security systems, Wifi passwords, and internet problems.
- Excellent in handling frustrated customers and properly provides assurance and best resolutions to their concerns.