READY

Virtual Assistant

  • Contractor Name: Kassandra May
  • Employee Status: Available for Full-Time or Project-Based work
  • Available To Work On: Philippine Standard Time
  • Price: $10 per hour for part-time project-based work. In exchange for a consistent full-time schedule of 40 hours a week, Kassandra May is willing to accept offers as low as $6.00 per hour (Approximately $960.00/month).
  • Hometown: Cebu City
  • Born: 1994

Skills

  • Virtual Assistant
  • Admin Assistant
  • Chat Support
  • Customer Service Representative (CSR)

Kassandra May's Bio

I am a reliable, hard working and a fast learner person. I am good at admin task that involves MS Office (Word, Excel, PPT), I have 5 years solid experience in Food and Beverage industry which involves making financial reports, attending to customers inquiries and complaints, managing people and task delegation. I had 1 year experience in Hotel Industry which involves admins tasks ang conducting trainings to the staff. I am an experienced Financial Advisor which offers life, health and investments to the clients. My family and my dream to excel in what I do motivates me most.

Education History

  • School: University of Cebu
  • Attended: June 2011 – March 2015
  • Degree: Bachelor of Science in Business Administration Major in Financial Management
  • Location: Cebu City

Work History

Position Company Name Dates Worked Description
Position: Area Business Manager Company Name: OYO Technology and Hospitality Philippines Inc. Dates Worked: August 17, 2019 – Present Description: •Directly reports to Area Business Head, guides the hotel staff and owners in a specific area to operate according to operating system provided.
•Support and work closely to hotel owners to achieve business goals when it comes to financials and customer delight
•Provide support to the hotel for the daily operation specifically booking queries
•Initiate guest delight activities to create brand awareness in the area
•Conduct training to the hotel staff
•Conduct weekly audits to the hotel and give suggestions to further develop the business
•Attend to guest complaints and conduct root cause analysis
•Does reconciliation meetings every month with the owners
Position: Area Manager Company Name: Harbour City Dimsum House Co., Inc. Dates Worked: November 2018 – August 2019 Description: •Overall, in charge of area Sales, Profit, People and Customer
•Analyze area strength, weakness and opportunity
•Analyze area market growth and plan for strategies to penetrate the market
•Assist restaurant managers in their training needs and overall store performance
•Close customer complaints for specific area and does customer recovery
•Ensure that SOPs are followed across the area
•Present weekly labor and sales report to the Operations Manager
•Present monthly sales and profit performance to the Operations Manager
•Plans and present area annual operation plan to the Operations Manager
Identity (PENDING) | Resume (PENDING) | Security Background Check (PENDING) | Education (PENDING)

Kassandra May's Reviews