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Virtual Assistant

  • Contractor Name: Lordes Mae
  • Employee Status: Available for Full-Time or Project-Based work
  • Available To Work On: Philippine Standard Time
  • Price: $10 per hour for part-time project-based work. In exchange for a consistent full-time schedule of 40 hours a week, Lordes Mae is willing to accept offers as low as $6.00 per hour (Approximately $960.00/month).
  • Hometown: Cebu City, Philippines
  • Born: 1990

Skills

  • Virtual Assistant
  • Customer Service Representative (CSR)
  • General Virtual Assistant

Lordes Mae's Bio

My name is Lordes Mae Ylaya. I’ve been with the BPO industry for 7 years now. Having worked with global clients and being exposed to diverse work cultures, I’ve developed effective communication skills to ensure a positive professional environment. I work with grace under pressure in managing teams, taking escalations and putting customers first while delivering or even exceeding results. With my strong and solid work experience, I confident to say that I have the skills and competencies required for organizational success.

Education History

  • School: University of San Carlos
  • Attended: 2007 - 2010
  • Degree: Anthropology
  • Location: Cebu City

Work History

Position Company Name Dates Worked Description
Position: Team Leader Company Name: Telstra International Philippines, Inc Dates Worked: October 2015 - January 2021 Description: Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained.
Position: Customer Service Representative Company Name: Telstra International Philippines, Inc Dates Worked: March 2015 – October 2015 Description: Solid foundation of customer care and relations, with vast experience in the field. Strong interpersonal skills, with the ability to relate and empathize with people of varying personalities and from all walks of life. Resolve customer inquiries via phone and email, consistently exceeding targets
Identity (PENDING) | Resume (VERIFIED) | Security Background Check (PENDING) | Education (VERIFIED)

Lordes Mae's Reviews