Ma. Lima Margarita
Talisay City, Philippines

Virtual Assistant

  • Available for Full-Time work only
  • Philippine Standard Time
  • $10 per hour for part-time project-based work. In exchange for a consistent full-time schedule of 40 hours a week, Ma. Lima Margarita is willing to accept offers as low as $8.50 per hour (Approximately $1360.00/month)

I am resourceful. I have always used google, especially in my school days up until now because I want to find answers to certain questions and I never stop until I find those answers and I like to explore things on the internet. I am dedicated and committed to providing good quality work output. My biggest motivation is my family, their dedication to working is what motivates me to be like them and to do good at work. They are the reason why I am doing what I am doing. Lastly, to learn something new and get knowledge and experience, that’s why I work hard and keep myself motivated.

  • University: University of Cebu- Main Campus
  • Year Attended: 2015-2020
  • Degree: Bachelor of Science in Naval Architecture and Marine Engineering
  • Location: Sanciangko St., Cebu City
Work Experience
Position Company Name Dates Worked Description
Customer Service Representative Cognizant Aug. 2, 2021-Dec. 10, 2021
  • Answer inbound calls.
  • Handle customer inquiries via email and chat, giving prompt answers to customer questions.
  • Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
  • Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
  • Identify and escalate customer requests to managers when there’s a complex issue.
Lead Scraper Trouble Free Employees May 1, 2022 - Present
  • Generate lead list with specific information as per client request using different tools for lead scraping.
  • Research, track, maintain and update leads.
  • Contact prospects via email/direct messages using client templates to qualify leads.
Data Encoder Trouble Free Employees May 1, 2022 - Present
  • Preparing and sorting data for backend entry.
  • Reviewing data to make sure it's accurate before entering it in the system.
  • Transcribing information from recordings and manually entering data into spreadsheets or databases.
SOP Encoder Trouble Free Employees May 1, 2022 - Present
  • Create user manual from Client's video recording for different processes.
  • Maintain SOP manual base on Client's process updates.
Facebook Save Leads Trouble Free Employees May 1, 2022 - Present
  • Save Facebook post that can be a good lead for Client depending on their requirements.
Youtube Video Uploader Trouble Free Employees May 1, 2022 - Present
  • Upload Client videos on their YouTube channel and post it on different social media groups to increase visibility.
Ma. Lima Margarita's Reviews
    Assigned Projects
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