READY

Virtual Assistant

  • Contractor Name: Maria Lourdes
  • Employee Status: Available for Full-Time or Project-Based work
  • Available To Work On: Philippine Standard Time
  • Price: $10 per hour for part-time project-based work. In exchange for a consistent full-time schedule of 40 hours a week, Maria Lourdes is willing to accept offers as low as $6.00 per hour (Approximately $960.00/month).
  • Hometown: Manila, Philippines
  • Born: 1982

Skills

  • Virtual Assistant
  • Admin Assistant
  • Customer Service Representative (CSR)
  • General Virtual Assistant
  • Real Estate Virtual Assistant

Maria Lourdes's Bio

I am results oriented professional with solid experience in Business Process Outsourcing for US-based accounts and Real Estate operations.

Proven ability to assess and manage complex obstacles, viewed as a strong troubleshooter. Successful in intense and demanding environment, providing decisive team leadership and structure with a track record of motivating and developing soldiers. Recognized for the ability to develop strong relationships and plan strategically. Strengths include: Leadership, Training, Time Management, Relationship Building.

Education History

  • School: Far Eastern University
  • Attended: 2002
  • Degree: AB Mass Commmunications
  • Location: Manila

Work History

Position Company Name Dates Worked Description
Position: Real Estate - Executive Virtual Assistant Company Name: Real Estate Dates Worked: 2016 - 2021 Description: Marketing, Transaction coordinator, Manage inbound and outbound calls, Auditing calls, List builder, Lead generation, Research, Human Resources, Email and Social Media CS
Position: Team Leader/Assistant Manger Company Name: WNS Global Solutions Dates Worked: 2011 - 2016 Description: Monitor, track and evaluate associate performance based on KRAs and provide personal feedback to associate to ensure all goals are met and adhered to; Ensure that under-performaing agents meet client expectations through implementation of written action plans
Position: Customer Service Representative - SME Company Name: Transcom Asia Dates Worked: 2009 - 2010 Description: Answer inbound calls; Troubleshooting in Triple - Play (Landline, DSL & Cable); Payments processing
Position: Customer Service Representative - SME Company Name: TELUS International Philippines Dates Worked: 2008 - 2009 Description: Answer mobile queries and post pay concerns, and basic mobile troubleshooting; Answers billing queries & process disputes
Position: Customer Service Specialist Company Name: ICT Marketing Services Dates Worked: 2007 - 2008 Description: Answer mobile queries and pre-pay concerns, basic mobile troubleshooting
Identity (PENDING) | Resume (VERIFIED) | Security Background Check (PENDING) | Education (VERIFIED)

Maria Lourdes's Reviews