READY
Virtual Assistant
- Contractor Name: Maria Lourdes
- Employee Status: Available for Full-Time or Project-Based work
- Available To Work On: Philippine Standard Time
- Price: $10 per hour for part-time project-based work. In exchange for a consistent full-time schedule of 40 hours a week, Maria Lourdes is willing to accept offers as low as $6.00 per hour (Approximately $960.00/month).
- Hometown: Manila, Philippines
- Born: 1982
Skills
- Virtual Assistant
- Admin Assistant
- Customer Service Representative (CSR)
- General Virtual Assistant
- Real Estate Virtual Assistant
Maria Lourdes's Bio
I am results oriented professional with solid experience in Business Process Outsourcing for US-based accounts and Real Estate operations.
Proven ability to assess and manage complex obstacles, viewed as a strong troubleshooter. Successful in intense and demanding environment, providing decisive team leadership and structure with a track record of motivating and developing soldiers. Recognized for the ability to develop strong relationships and plan strategically. Strengths include: Leadership, Training, Time Management, Relationship Building.
Education History
- School: Far Eastern University
- Attended: 2002
- Degree: AB Mass Commmunications
- Location: Manila
Work History
| Position | Company Name | Dates Worked | Description |
|---|---|---|---|
| Position: Real Estate - Executive Virtual Assistant | Company Name: Real Estate | Dates Worked: 2016 - 2021 | Description: Marketing, Transaction coordinator, Manage inbound and outbound calls, Auditing calls, List builder, Lead generation, Research, Human Resources, Email and Social Media CS |
| Position: Team Leader/Assistant Manger | Company Name: WNS Global Solutions | Dates Worked: 2011 - 2016 | Description: Monitor, track and evaluate associate performance based on KRAs and provide personal feedback to associate to ensure all goals are met and adhered to; Ensure that under-performaing agents meet client expectations through implementation of written action plans |
| Position: Customer Service Representative - SME | Company Name: Transcom Asia | Dates Worked: 2009 - 2010 | Description: Answer inbound calls; Troubleshooting in Triple - Play (Landline, DSL & Cable); Payments processing |
| Position: Customer Service Representative - SME | Company Name: TELUS International Philippines | Dates Worked: 2008 - 2009 | Description: Answer mobile queries and post pay concerns, and basic mobile troubleshooting; Answers billing queries & process disputes |
| Position: Customer Service Specialist | Company Name: ICT Marketing Services | Dates Worked: 2007 - 2008 | Description: Answer mobile queries and pre-pay concerns, basic mobile troubleshooting |
Identity (PENDING) |
Resume (VERIFIED) |
Security Background Check (PENDING) |
Education (VERIFIED)