Niño Brian
Negros Oriental

Virtual Assistant

  • Available for Full-Time or Project-Based work
  • Philippine Standard Time
  • $14 per hour for part-time project-based work. In exchange for a consistent full-time schedule of 40 hours a week, Niño Brian is willing to accept offers as low as $12.00 per hour (Approximately $1920.00/month)

Born in Bais City Negros Oriental Philippines, Nino Brian has traversed a dynamic journey that showcases a commitment to excellence, versatility, and a genuine passion for customer satisfaction. At the age of 34, Nino Brian has amassed a wealth of experience in diverse industries, cementing a reputation as a reliable, skilled, and resourceful professional.

Graduating in 2012 with a degree in Office Administration, Nino Brian embarked on a professional journey that began with a role as a Copy Editor and Proofreader. This marked the inception of Nino Brian’s commitment to meticulous detail and linguistic finesse, qualities that would remain consistent throughout their career.

The next decade witnessed Nino Brian’s immersion in the Business Process Outsourcing (BPO) arena. Starting as a Customer Service and Chat Support Representative, Nino Brian showcased a knack for resolving intricate issues while fostering meaningful customer relationships. Their vast array of experience spanned technical support, sales, refunds, logistics, B2B, and E-commerce, highlighting their adaptability and proficiency in multifaceted customer interactions.

Not content with a single path, Nino Brian expanded their horizons into the world of freelancing. As a Google Map Analyst, Taxonomy Expert, Online Researcher, Photo Annotator, and Social Media Evaluator, they exhibited a penchant for precision and insight in diverse domains. This period reinforced Nino Brian’s commitment to delivering quality work while embracing the autonomy of freelancing.

Demonstrating an unwavering commitment to growth, Nino Brian explored executive support roles. As an Executive Assistant to the CEO, they deftly navigated the realms of production and sales, indicative of their strategic mindset and organizational prowess. The journey continued with a role as a Recruitment and Lead Generation Specialist, a testament to Nino Brian’s capacity for identifying exceptional talent and driving business development.

Nino Brian’s arsenal of skills extends beyond the confines of traditional office roles. They harnessed their computer literacy and effective communication skills to excel as an Amazon Product Researcher, QA Buyer, and a versatile Administrative Virtual Assistant. Their capabilities in cold calling, appointment setting, and logistics underscore their versatility and knack for elevating operational efficiency.

Dedicated to personal and professional development, Nino Brian ventured into real estate, complementing their well-rounded skill set. Proficiency in a range of CRM tools such as Zendesk, Asana, Trello, and Hubspot further highlights their adaptability to modern workplace technologies.

Nino Brian’s capacity for remote work is emblematic of their adaptability to the changing landscape of employment. Excelling across various time zones, Nino Brian embodies the quintessential remote professional, thriving in a virtual environment while seamlessly integrating tools like Slack, Zoom, Skype, and Google Meet.

Beyond their professional pursuits, Nino Brian finds solace and joy in culinary artistry, the enchanting world of song, and the thrill of outdoor sports, particularly biking. These passions serve as a testament to their well-rounded nature and appreciation for life’s finer aspects.

As Nino Brian forges ahead, they remain steadfast in their pursuit of personal and familial aspirations. With a proven track record of integrity, self-driven productivity, and a commitment to excellence, Nino Brian is poised to continue leaving an indelible mark on the spheres they touch.

  • Administrative Skills
  • Customer service
  • Data entry
  • Email management
  • Online research
  • Negotiation skills
  • Cold calling
  • Sales reporting
  • Sales and Business Development Skills
  • Customer acquisition
  • Lead generation
  • Technical Skills
  • CRM management
  • Google Suite
  • University: La Consolacion College (LCC)
  • Year Attended: 2008 - 2012
  • Degree: Bachelor of Science in Office Administration (BSOA)
  • Location: Bais City Negros Oriental
Work Experience
Position Company Name Dates Worked Description
Chat Support Trouble Free Employees June 2023
  • Respond promptly and professionally to customer inquiries via chat.
  • Provide accurate information and solutions to customers' questions and concerns.
  • Assist customers with troubleshooting technical issues related to our products/services.
  • Maintain a positive and empathetic attitude towards customers at all times.
  • Ensure customer satisfaction and provide excellent customer service.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Collaborate with other team members and departments to resolve customer issues.
  • Stay updated on our products, services, and company policies to provide accurate information.
  • Escalate complex issues to higher-level support or appropriate department.
  • Follow communication guidelines and protocols to ensure consistent and effective responses.
Customer Success – Lead Generation Specialist Lotus Interworks – Simplia April – June 2023
  • Calling out to clients and offer sales
  • Sending emails and SMS to clients
  • Sending proposals
  • Resolve client concerns
Recruitment Specialist RCLow Human Consultancy February – April 2023
  • Recruit and screens applicants for client endorsement
  • Source applicants through different social media platforms
  • Reach out to applicants
Executive Assistant Street Simplified, LLC October 2022 – January 2023
  • General all-around Virtual Assistant
  • Operations and Sales
    Annotation and Segmentation
  • Google Map creation
    Creates client reports
  • Research and listing
  • Calendar reconciliation and meeting notes
  • Data entry
  • Creating and sending proposals
Product QA Buyer Just One Dime September – October 2022
  • Double-check the quality of the products
  • Send reports to the client
Amazon Product Researcher Just One Dime September – October 2022
  • Research products outside of Amazon
  • Create product listings
  • Send reports to the client
Social Media Evaluator Telus International July 2020 – February 2023 (Project based)
  • Check Instagram posts on a daily basis
  • Makes sure that it meets community guidelines
  • Send reports to the client
IG Author Level Topics Telus International July 2020 – February 2023 (Project based)
  • Check Instagram posts on a daily basis
  • Makes sure that it meets community guidelines
  • Send reports to the client
Photo Annotator Telus International July 2020 – February 2023 (Project based)
  • Creates captions for pictures presented
  • Follow rules according to guidelines
Google Map Analyst Telus International July 2020 – February 2023 (Project based)
  • Research the validity of the address
  • Provide proof of validity
  • Send reports to the client
Chat Support Representative Qualfon Dumaguete May 2012 – September 2022
  • Escalations, Technical issues, Logistics and Sales
Customer Service Representative Qualfon Dumaguete May 2012 – September 2022
  • Tier I Technical Representative
  • Tier II Customer Retention Team
  • Tier III Executive Resolutions Department
Copy Editor SPI Dumaguete March – May 2012
  • Edit and proofread books before final printout
Niño Brian's Reviews
    Assigned Projects
    Work Schedules